One clear rhythm from first turn to follow-up.
TurnQ brings the daily work of a retail sales floor into one shared, real-time workspace—without making the team learn a complicated new process.
Fair, shared, and always current.
Everyone sees the same order on every connected device. The Next Up card makes responsibility obvious, while waiting, active-up, and off-floor states preserve the logic behind the line.
- Join or rejoin the day’s rotation
- Take the next sales opportunity and start elapsed guest time
- Return to the correct position when an interaction does not count
- Move to the end after a completed opportunity
- Temporarily step off floor without losing established order
- Identify On Phones coverage while preserving rotation position
- Undo recent rotation actions after an accidental tap
Know who is waiting and what happens next.
Capture the context the team needs without relying on a paper list or repeated verbal handoffs.
- Add guest name, optional mobile number, party size, and quoted wait
- See live wait countdowns and overdue indicators
- Claim or assign guests to a salesperson
- Start an assigned guest as a sales up
- Reorder, edit, archive, restore, or mark a party helped
- Prepare a text in the device’s messaging application
- Remove short-lived guest contact details automatically at the daily reset
Close the interaction—and learn from it.
A quick closeout captures the outcome while it is fresh, then turns daily activity into useful individual and team insight.
- Record sale, no sale, return, or end-of-line outcome
- Capture sale value or potential opportunity value
- Track selected product and attachment categories
- Measure average customer-handling time
- View personal ups, revenue, conversion, averages, and history
- Keep operational data connected to the original salesperson and date
Keep promising conversations moving.
TurnQ carries opportunities beyond the first visit with a focused follow-up workspace for associates and managers.
- Create a client record from closeout or directly in Clientele
- Record purchase interests, notes, customer code, and follow-up date
- See due, overdue, upcoming, completed, and archived follow-ups
- Keep each salesperson focused on their own client book
- Give managers a team-wide view and overdue filter
- Avoid payment, financing, medical, or government-ID information
Professional does not have to mean dull.
Employees can use initials and a favorite color or choose an emoji to match their mood. Switch to 🔥 when the day is hot, 🚀 when sales are taking off, or 😎 when everything is under control.
- Emoji or colored-initial avatars
- Light and dark display modes
- Colorblind-friendly palette option
- Responsive layouts for phone, tablet, and desktop
- Installable home-screen experience with live sync status